Worst experience I've had with any company
I've never had such a bad experience with any company. Parts were missing. The service was rude and inconsistent. I called customer service over 10 times and the issue still couldn't be resolved. They refused to give me more than a 10% refund even though my item couldn't arrive until three months after I ordered it so I just canceled my order. I even escalated it to a supervisor's supervisor and he refused to help. I will never buy from Home Decorators Collection again. More detail ...
